An e-mail will be sent when your order has been dispatched. All orders are sent via Royal mail 1st class. Due to the personalised and hand made nature of these items, shipping can take 3 weeks.
Pip & Cherry is not responsible for any tax rates placed on items that are shipped abroad.
All items are shipped directly to the address provided when payment is made - please double check this carefully.
Every item made by Pip & Cherry is created especially for you - this means that I do not accept returns unless their is a fault with the item. Check your order carefully when placing it to make sure you have ordered the correct name.
We can not accept responsibility for any items ordered incorrectly.
If you believe you item is faulty please contact me with any questions or concerns. A replacement will be sent out once your returned item is received.